At Soap2o ANZ, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website.
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Information We Collect:
When you visit our website, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily through our contact forms or subscription services.
We may also automatically collect certain non-personal information such as your IP address, browser type, operating system, and browsing behaviour through cookies and similar technologies.
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How We Use Your Information:
We use the personal information you provide to respond to your inquiries, fulfill your requests, and communicate with you about our products and services.
Non-personal information collected through cookies are used to improve our website, analyse trends, and gather demographic information for marketing purposes.
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Sharing Your Information:
Soap2o may disclose your personal information to third parties such as staff, our distribution partners and or external service providers (such as distribution of newsletters, standards and other publications developed by Soap2o ANZ, and market research). We do not sell or licence your personal information to third parties.
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Data Security:
We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
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Your Choices:
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
You can disable cookies in your browser settings, but please note that this may affect your browsing experience on our website.
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Updates to Privacy Policy:
We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
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Complaints
If you are concerned that we have not complied with your legal rights or applicable privacy laws, you may bring a complaint internally through our complaints process or you may decide to make a formal complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au) (which is the regulator responsible for privacy in Australia).
We will deal with complaints as follows:
Step 1: Let us know
If you would like to make a complaint, you should let us know by contacting our Head of Privacy (see below for contact details).
Step 2: Investigation of complaint
Your complaint will be investigated by our Head of Privacy. A written response to your complaint will be provided within a reasonable period.
Step 3: Contact OAIC
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also contact the Office of the Australian Information Commissioner (OAIC) as follows (Complaints must be made in writing):
Contact OAIC
Director of Compliance
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
www.oaic.gov.au
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Contact Us:
– If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at hello@soap2oanz.com
Soap2o ANZ
Attention: Head of Privacy
Unit 5, 149 Herdsman Parade
Wembley, WA 6014
hello@soap2oanz.com
By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Soap2o ANZ with your personal information.
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